PRIVACY POLICY

Confidentiality:

We are subject to the law like all other businesses operating in the country. We do not sell, share or disclose to a third party, any information collected through our website. If legal authorities with proper authorization, search warrant or court order request personal information, we may do so in compliance to the law.

Complaint’s policy:

At Versailles Dental Clinic the health of our patients is our highest priority, and we also like to keep our patients informed of various important changes at the clinic and of our latest special offers. We like to remind our patients of their appointments, when they are due for appointments, and other various important reminders. On this note, you may be periodically contacted by the clinic via phone, text, email or by letter in the post. If you DO NOT wish to be contacted by the clinic by any or all these means, please let us know.

we always take complaints about any aspects of our services very seriously, in order to ensure that every patient has only the very best experience at all times.

Complaints can be made in writing by filling out a simple complaint form available from reception. Complaints should be made to the Versailles Dental Clinic Manager’, and should be clear, so that they can be dealt with efficiently.

Every complaint will receive immediate written/email acknowledgment, and the Management will strive to resolve the complaint within a quick, reasonable period (usually about 2 weeks). For our full complaints procedure and policy, please ask a member of our reception team. If a complaint is about any aspect of clinical care or associated charges it will normally be acknowledged by the Management team and then referred to the treating Dentist. Please note that in these cases, Versailles Dental Clinic accepts no liability on behalf of the treating Dentist and acts as a liaison between the patient and the treating Dentist, only.

No tolerance/Abuse policy

Versailles Dental Clinic we operate a zero-tolerance policy to abuse to our Dentists and staff, loud/disorderly/drunken behavior, persistent missing and late cancelation of appointments (after multiple warnings). In these situations, Versailles Dental Clinic reserves the right to refuse treatment and admission.

Cookies

We use cookies and tracking pixels on this site like most websites. Cookies are small pieces of information that a website places on your computer or mobile device that enable the site to remember actions, preferences and browsing habits.

Our cookies do not store personal information (such as your name, mobile number, credit card number or address). Cookies simply allow our website to retrieve information in order to improve your experience of our website and to track responses to our online marketing channels.

All information collected by cookies are aggregated and therefore anonymous. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

 

Copyright © 2019 Versailles Dental Clinic | All right reserved. Dubai Healthcare City, Ministry of Health, UAE Approval No MOH 14577 | Privacy Policy

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